Refund Policy

14-day no-questions refund

If you are not satisfied with GoldPulse Pro for any reason, you may request a full refund within 14 days of the initial purchase charge or any renewal charge. We do not require a reason, and we do not review refunds on a case-by-case discretionary basis within this window.

After 14 days, refunds are generally not available except where required by applicable law or processed by Paddle under its consumer policies.

How to request a refund

1. Email support@goldpulse.app from the email used at checkout, or contact Paddle support for your order.
2. Include your order / receipt email from Paddle if available.
3. Paddle.com is the Merchant of Record and handles payment-related returns for our orders.

Cancellations

You can cancel auto-renewal at any time from Billing → Manage subscription (Paddle customer portal). Cancellation stops future charges; access continues through the paid period unless a refund is issued.